Boring Legal Stuff..

Who we are

We are Coastal Transport. Our website address is: https://www.coastal.taxi/

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

We store your name and email address when you contact us so that we can reply to your messages. Your correspondence remains confidential and your personal data will never be sold or passed on to any third party.

Accounts

We collect personal details such as name, address, email and telephone number to facilitate the setup of an account to provide taxi services.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

When you accept cookies a cookie will be saved so that the accept cookie banner is not shown again. It will also store your preferences with regard to essential and non-essential cookies. This cookie persists for 1 year.

View our cockie policy

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google Analytics to monitor the number of unique visitors, the source of their visit, which pages they viewed and how they interact with our site. We do this to understand our marketing strategy, serve relevant advertising and to improve the user experience. View Google privacy policy

Who we share your data with

Visitor comments may be checked through an automated spam detection service.

We may share some personally identifiable information with Google for the purposes of statistical analysis and to serve personalised advertising. Visit your Google account settings to disable ad tracking.

With your explicit consent, we may share your details with a credit reference agency. This is to verify your identity and assess your credit worthiness before opening a personal or business credit account.

We may also share your details with TaxiCaller Nordic AB for the purposes of booking taxi services.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Contact forms are stored for 6 months to allow for dispute resolution.

Account details are stored until they are either deleted by the user or have been inactive for 2 years

Anonymised analytics records are kept indefinitely to enable us to compare results in a statistically meaningful way.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Contact information

You can confidentially contact us at admin@coastal.taxi

Additional information

How we protect your data

Your data is stored on a secure server and is only accessible by site administrators and management.

What data breach procedures we have in place

In the event of a data breach we will inform all registered users and customers about the nature of the breach, along with details of what we are doing about it and what steps you need to take. Any data breaches will be reported to the relevant authorities.

What third parties we receive data from

We receive data from TaxiCaller Nordic AB. This is for the purposes of dispatching a taxi to your location. It may include personally identifiable data such as name, address, email and phone number. This data is encrypted and can be anonymised upon request.

TaxiCaller will not share any personally identifiable information with other parties except as regarding the companies using the service to provide transportation services.

View TaxiCaller privacy policy

What automated decision making and/or profiling we do with user data

We use your data to automatically dispatch taxis using the TaxiCaller system.

Industry regulatory disclosure requirements

Coastal Transport are regulated by Hastings Borough Council. Detailed booking records that may contain personally identifiable data are required to be kept under Section 56(2) of the Local Government (Miscellaneous Provisions) Act 1976. These records must be kept for a minimum of 6 months. They can be inspected by any authorised officer of the council.